Privacy Policy

Introduction

At Backstage Digital, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information, particularly in relation to our A2P messaging services. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of information to provide and improve our services, including:

Personal Information
When you sign up for our messaging services, we may collect your:

-Name

-Email address

-Phone number

-Other contact details

Message Content
We may collect the content of messages sent through our platform, including any information shared in these messages, such as responses to SMS campaigns or customer inquiries.

Automatically Collected Data
We may collect information that your device sends whenever you visit our website or interact with our messaging services. This data may include:

-IP addresses

-Browser type

-Cookies

-Location data (if applicable)

How We Use Your Information

We use the information we collect in the following ways:

-To provide and manage our A2P messaging services
-To send you transactional messages, notifications, and promotions
-To improve our services and website functionality
-To comply with legal obligations and resolve any disputes
-To prevent fraud and abuse of our systems

SMS Communications

By providing your phone number, you consent to receive SMS communications from us. We use A2P messaging to send you service-related updates, promotional content, or other relevant information.

Opt-Out

You may opt-out of receiving SMS communications at any time by replying “STOP” to any message, or by contacting us directly.

Sharing of Information

We will not sell, rent, or lease your personal information to third parties. We may share your information with:

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• -Service Providers: Trusted third-party companies that help us operate and provide our services, such as messaging providers, data storage, and analytics services.
• -Legal Compliance: To comply with legal obligations, court orders, or government requests.
• -Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We take the security of your personal information seriously. We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

Data Retention

We will retain your personal information for as long as necessary to provide the services you have requested and for a reasonable period thereafter in accordance with our legal obligations.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• -Access to your data
• -Correction of inaccurate information
• -Deletion of your data
• -Restriction of data processing
• -Object to data processing
• -Data portability

If you wish to exercise these rights, please contact us at info@backstagedigitalagency.com.

Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date at the top.

Contact Us

If you have any questions or concerns about this Privacy Policy or our use of your information, please contact us at:

Backstage Digital
Email: info@backstagedigitalagency.com
Phone: 832-948-5930
Address: 8000 Research Forest Dr. Ste. 115-341 | The Woodlands, TX 77382